The current crappy-ass residue covered wood floors in our houseWe got a call this afternoon from KB...they are going to completely replace our floor!
Woo hoo! Woo hoo! Woo hoo!
Of course, the process will be a pain in the you-know-what, but, hey, we've won and we'll deal with the disruption.
Frankly, we're surprised this was the outcome.
A few weeks ago, yet another KB supervisor came by with Keith (the guy that has been so helpful) and those jerk-wads from JJ Nelson.
The "supervisor", a quite youngish man, said, "Well, frankly Mr. B, I don't really think the floors are all that awful. I mean, I walk into your home, and, it's a lovely home and the floors are not so bad that they take away from the beauty of your environment". Or, some such crap.
Not to mention, he completely paid ME no never mind; meaning, he didn't even acknowlege my presence.
Beep.
Wrong answer.
The fact HE didn't think it looked bad was irrelevant to all that we've gone through, plus, and not a small aside, HE didn't pay for the floors (the last time I checked, anyway).
Obviously, someone else agreed and they'll be getting rid of these smeary residue covered pieces of crap.
I can't begin to tell you how happy I am about this. This whole floor issue has been such a thorn in our sides.
Like with yanking out a thorn, it won't be all pleasant, but, the end result will ultimately be much more pleasant.
Mrs. B
2 comments:
Yes, victory indeed!
The "quite youngish supervisor" is paid to see if he can make a last ditch attempt to make you give up the fight. KB must want to keep its excellent reputation. Probably figured out that you'd go on every appropriate message board to bad mouth them. In addition to hauling them into small claims court.
Congratulations, kiddos!
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