Wednesday, December 21, 2011
Wednesday, December 7, 2011
Monday, December 5, 2011
Friday, November 18, 2011
She edged out the door, hoping not to disturb her sleeping mother. The door squealed in protest; she held her breath and turned to glance back to see if this had awakened Mam. Poor Mam, she looked so dreadfully grey and tired lying there on the small cot. And old. She looked old. But, she was not awake, thank the good Lord. Elizabeth went out into the grayish late November afternoon, closing the heavy door softly behind her.
She made her way over to the barn, which loomed in front of her, dilapidated, sagging at its sides, but still surprisingly strong and erect for such an abandoned structure. And, abandoned it was; ever since Papa died and that one never-ending late summer/early fall three years ago when she and Mam attempted, fruitlessly as it turned out, to reap the harvest and keep the barn stocked with hay for their meager menagerie of live stock.
She wasn’t sure why she was interested in going to the barn; she hated the barn. Not just because it was a physical reminder of their failure; in fact, it had nothing to do with that at all. She hated it now because she used to love being inside its wall so very much. That was ages and ages ago, when she was a young and foolish girl of eleven. After her chores were done, after the mid-day meal was eaten and the dishes were cleared, washed, dried and put away into the old Hoosier pie safe; Mam would nod her head at Elizabeth, signaling it was fine for her to go the barn to explore, play and dream.
Now, as she wandered into its musty depths, she had to brace herself against the involuntary shudder that rolled over her. How could she have ever loved this terrible place? She closed her eyes against the rush of painful memories; those that had completely overtaken the pleasant ones from her girlhood. Overcome, she leaned against one of the empty stalls for support. She closed her eyes and could still smell the scent of long gone animals. Ghost horses. What were their names? She couldn’t recall.
The sound of scuttling overhead brought her back to the present. Her eyes snapped open and upwards towards the hay loft. She didn’t want to look there and it wasn’t for fear of seeing a rat or two. Yet, as strangely as she was drawn to the barn in the first place, she found her feet moving her towards the creaky ladder that led up to the loft.
As she climbed, she got a glimpse of the double doors at the far end of the hayloft. Amazingly, despite the multitude of storms they’d had over the past several years since the barn had been in use, they were still tightly latched. Still sitting on the ground next to the closed doors was her old beat-up steamer trunk, the one that had once belonged to Mam’s younger sister.
How she’d loved to kneel in front of that ancient thing, using it as a desk of sorts, and pretend she was a famous writer. She’d written a lot of silly pieces there, young girl starry eyed notions of adventure, romance and true love conquering all. Still, she’d also enjoyed the view from that vantage. She’d open up the doors and stare out at the great wide open; looking west towards the trees that stood silent sentry in the distance or glancing up into the blue skies while dreaming she was a mystical creature, a girl with wings, who could soar like a bird over Coozie’s Creek to the south.
Now, her trunk was covered with cobwebs and rat droppings.. And, all of those silly, silly dreams? Those stupid, stupid stories? The person that she was now, the woman that she’d become, looked back into the past and felt both scorn and an immense sadness for the young girl who had no idea what was to come.
She walked over to the doors, undid the rusty latch, and flung the doors open with such force that both doors crashed into the side of the barn with a loud THUNK that echoed across the quickly darkening evening sky. She approached the edge of the loft floor; as close to the gaping opening as she dared, and peered out. The view was still breathtaking. She could see miles in every direction. To the south, the glistening silvery trail of Coozie’s Creek. To the north, the spire of the town’s church. And to the west, just visible arising from the tops of the trees in the forest, wisps of smoke from the Childress’s cabin.
“That family”, Mam had declared one day when Elizabeth was still in the habit of playing with dolls on the kitchen floor while Mam fixed supper, “Is decidedly odd”. Papa, sitting nearby, grunted; whether in agreement, disagreement or just his Papa grunt which usually meant, “Yes, my dear”, Elizabeth never knew.
As her eyes grew accustom to the growing darkness, she watched the smoke from their cabin continue to drift up, up, up to where she couldn’t distinguish where it ended and the loaming sky began. She stood there a very long time remembering what Calvin Childress had introduced her to in this very loft the winter after Papa died. Mam had been right; and Elizabeth knew now exactly how odd and how disturbed at least one of the Childress clan was.
As she recalled, her eyes narrowed sharply and her thoughts turned to murder.
Thursday, November 17, 2011
Friday, November 4, 2011
Monday, October 31, 2011
Sunday, October 30, 2011
- Grab the book nearest to you, turn to page 18, and find line 4: Green Light: Lights when the system is disarmed and ready to be armed (ok, I didn't have a book handy, this is the User Guide for our alarm system).
- Stretch your left arm out as far as you can, What can you touch?: Nothing. Air.
- Before you started this survey, what were you doing?: I played one game of Microsoft Hearts (current win percentage is an amazing 71%).
- What is the last thing you watched on TV?: We watched two episodes of Dexter (via NetFlix).
- Without looking, guess what time it is: 3:15.
- Now look at the clock. What is the actual time?: 3:02.
- With the exception of the computer, what can you hear?: The fountain in the swimming pool.
- When did you last step outside? What were you doing?: I went into the garage to ask Mr. B to drain the fat off the hamburger. I stayed out with Lucy while he went into the kitchen. She promptly laid down on the mat by the door and pouted and pined.
- Did you dream last night?: Yes.
- Do you remember your dreams?: Yes. Wait, don't you want to know WHAT I dreamed last night? I was back in our (recently sold) house in Durham. I was upstairs opening up all the doors to the bedrooms, which, for some reason, were all closed. I went into what had been Cailyn's room and found a very large white cat inside. I immediately worried that it had peed and popped all over the carpet; then, I stopped to ask myself, "WTF? Why is there some strange white cat in Cailyn's room?" I have no idea what this dream meant.
- When did you last laugh?: Hmmm...? I think it may have been at a church (newcomers) meeting the other night. Turns out one of the other newcomers plays for the Baltimore Oriels; a very young guy with a wry since of humor. After he introduced himself, the lady next to him said she was originally from Jamaica but had lived in Rochester NY for most of her adult life. She turned to the Oriels's player and said, "Sorry, but I'm a Yankee's fan" to which he quipped, "No problem. So is my entire family". That just struck me as funny.
- Do you remember why / at what?: See above.
- What is on the walls of the room you are in?: Believe it or not, nothing, yet.
- Seen anything weird lately?: Some of the get-ups of the muckity muck ladies at the opera the other night. Whew.
- What do you think of this quiz?: So far, so good. It's killing time, anyway.
- What is the last film you saw?: Thor. It should have been called Thud (and, yes; you warned me, Father!)
- If you could live anywhere in the world, where would you live?: Right where I'm at.
- If you became a multi-millionaire overnight, what would you buy?: Maybe a new car. I don't know, I can't really think of much I'd immediately want to buy.
- Tell me something about you that most people don't know: I don't have many secrets.
- If you could change one thing about the world, regardless of guilt or politics, what would you do?: Everyone would respect everyone else's religions, politics, beliefs regardless of whether they agreed.
- Do you like to dance?: Yes.
- Would you ever consider living abroad?: Probably not.
- Does your name make any interesting anagrams?: Yam. Is that interesting?
- Who made the last incoming call on your phone?: My Father.
- What is the last thing you downloaded onto your computer?: Mr. B downloaded a new version of Quick Books.
- Last time you swam in a pool?: About a month ago.
- Type of music you like most?: Depends on what I'm doing.
- Type of music you dislike most?: Rap. Blech.
- Are you listening to music right now?: No.
- What color is your bedroom carpet?: Sorta aqua-ish. I think it's called Sea Foam.
- If you could change something about your home, without worry about expense or mess, what would you do?: Put granite on the kitchen counters/island.
- What was the last thing you bought?: Groceries.
- Have you ever ridden on a motorbike?: Yes (this must be a British quiz).
- Would you go bungee jumping or sky diving?: No.
- Do you have a garden?: No.
- Do you really know all the words to your national anthem?: Yes.
- What is the first thing you think of when you wake up in the morning?: Whether or not the dog is on the bed.
- If you could eat lunch with one famous person, who would it be?: Elizabeth I.
- Who sent the last text message you received?: Mr. B.
- Which store would you choose to max out your credit card?: I wouldn't.
- What time is bed time?: Around 11.
- Have you ever been in a beauty pageant?: You're kidding, right?
- How many tattoos do you have?: Exactly none.
- If you don't have any, have you ever thought of getting one?: Yes, but, I probably won't now.
- What did you do for your last birthday?: Mr. B made me a lovely dinner.
- Do you carry a donor card?: Not a specific donor car but it is indicated on my license.
- Who was the last person you ate dinner with?: Mr. B.
- Is the glass half empty or half full?: Full.
- What's the farthest-away place you've been?: Australia.
- When's the last time you ate a homegrown tomato?: Couldn't tell you.
- Have you ever won a trophy?: Won? No, but, I did receive several trophies for playing softball when I was growing up.
- Are you a good cook?: I'm a good cook, yes. Mr. B is a good CHEF.
- Do you know how to pump your own gas?: Are you serious?
- If you could meet any one person (from history or currently alive), who would it be?: Elizabeth I.
- Have you ever had to wear a uniform to school?: No.
- Do you touch-type?: I have no idea what this means. I can type quite rapidly and I don't have to look.
- What's under your bed?: Usually a cat or two. Definitely a few cat toys and sometimes an ear plug or hair elastic.
- Do you believe in love at first sight?: No.
- Think fast, what do you like right now?: Hot Tamales.
- Where were you on Valentine's day?: At home with Mr. B.
- What time do you get up?: 7:30. Oh, ok, it's starting to be closer to 8:30 these days!
- What was the name of your first pet?: The first one I really loved was Buda.
- Who is the second to last person to call you?: Who cares?
- Is there anything going on this weekend?: There almost always is. However, it's quiet at the house of B.
- How are you feeling right now?: Lazy.
- What do you think about the most?: There is really nothing I think about more than anything else. I'm an equal opportunity thinker.
- What time do you get up in the morning?: Running out of questions, are you? Around 8:45.
- If you had A Big Win in the Lottery, how long would you wait to tell people?: A Big Win in the Lottery? Seriously? Ok, probably a long time.
- Who would you tell first?: Mr. B.
- What is the last movie that you saw at the cinema?: True Grit (no, not the one made in the 60s!)
- Do you sing in the shower?: Not really.
- Which store would you choose to max out your credit card?: Haven't we been through this already?
- What do you do most when you are bored?: Answer silly questions.
- What do you do for a living?: I am Mrs. B.
- Do you love your job?: Yes.
- What did you want to be when you grew up?: An ice skater.
- If you could have any job, what would you want to do/be?: Pretty much exactly what I'm doing now.
- Which came first the chicken or the egg?: Egg Beaters.
- How many keys on your key ring?: One.
- Where would you retire to?: Here.
- What kind of car do you drive?: Hyundai and Ford.
- What are your best physical features?: I don't know; probably the fact that I am relatively healthy.
- What are your best characteristics?: Organized and disciplined.
- If you could go anywhere in the world on vacation where would you go?: A really long back to back cruise.
- What kind of books do you like to read?: Varied.
- Where would you want to retire to?: Still here.
- What is your favorite time of the day?: Depends on the day, meaning, what's going on.
- Where did you grow up?: San Diego.
- How far away from your birthplace do you live now?: Let's see, about 1500 miles or so?
- What are you reading now?: Shanghai Girls and The Sandalwood Tree.
- Are you a morning person or a night owl?: I can be both or neither.
- Can you touch your nose with your tongue?: No.
- Can you close your eyes and raise your eyebrows?: Yes.
- Do you have pets?: SIX.
- How many rings before you answer the phone?: Depends on where the phone is.
- What is your best childhood memory?: Way too many to write down. I had a great childhood.
- What are some of the different jobs that you have had in your life?: Pretty much Human Resources with a little ESL teaching.
- Any new and exciting things that you would like to share?: There are a few fun visits/trips to look forward to coming up this month and next!
- What is most important in life?: Living a good one.
- What Inspires You?: Every day's a new day with the opportunity to be better than the day before.
Saturday, October 29, 2011
Tuesday, October 25, 2011
Monday, October 24, 2011
Sunday, October 23, 2011
Thursday, October 20, 2011
Late last year, my husband and I made the decision that, due predominantly to the fact we both have aging parents in Florida, we should make “the move”. We were initially considering three areas; Ocala, Tampa/St. Pete and Sarasota/Bradenton and, in addition to looking to buy a house, we were also interested in acquiring a CPA practice for my husband. That’s about all we knew.
I hopped onto the Internet to do some general “house hunting” in these areas. I poked around and poked around and eventually stumbled across Wendy Lynn’s site, http://www.sunnysarasotahomes.com/wendy-lynn/. Being a person who appreciates the ability to take care of the majority of my business on-line, I’ve seen my share of web sites. I was immediately drawn into this site; its ease of use and the amount of information it contained without being overwhelming. We later found out that the web site design and development was the brain child of Wendy’s husband and co-worker, Josh, so, a family business! Even better! Through the site, I sent an email to Wendy explaining our circumstances and preliminary thoughts on where we might want to live.
Within a day, I’d heard back from Wendy. From the get-go, her approach in working with us was an effective combination of professionalism, efficiency and genuine warmth and friendliness. Despite the fact that we had not committed to living in the Sarasota/Bradenton area, Wendy jumped right in to help us find our potential “dream home” by having us send her a list of “must haves”, “would like to have”, etc. home requirements. She signed us up for Listing Book, an effective on-line tool and resource to look at homes/neighborhoods, indicate favorites and reject others, change search criteria and post comments/messages for her to see and respond to.
In addition to assisting us while we “virtually” explored her area, Wendy located agents for us to work with in Ocala and Tampa/St. Pete, as well as hooking us up with local business brokers. Not only did she do this willingly, she went above and beyond in finding us DIFFERENT folks to work with when two of the agents were not as responsive as we would have liked.
All of this was very positive, of course, but we knew we had a winner in Wendy when we took a short trip to Sarasota/Bradenton in late January to both explore the area and do some very preliminary house hunting. Wendy made herself available for two days, showing us houses in a multitude of areas in both Sarasota and Bradenton. Many of these houses were ones we’d identified via Listing Book, although some were Wendy’s own suggestions. I should highlight that she did this even though we had not yet committed to move to the area.
Shortly after that trip, we decided that Sarasota/Bradenton was where we wanted to be. For the next several months, we continued to communicate with Wendy, check out the listings on Listing Book, and work towards our eventual move date. During this time, Wendy proved time and time again to be helpful and resourceful in connecting us with people and organizations that we would need to facilitate our move, both from the personal and the business aspects.
Right after the 4th of July, we headed back to the area to find our house! Once again, Wendy was tireless in her efforts and conscious of our timeframe; taking us to see over 20 houses our first day out and then several more, including repeat showings, the next day. Now, one might think this would be “too much”, but, you have to understand we were looking at homes we’d already been tracking on Listing Book in areas we knew we wanted to be in. My husband and I are both seasoned home buyers and know what we want and what we don’t. Wendy complimented our styles and rounded out the process by doing an excellent job of listening to what we were saying; to her, to one another, and then feeding it back to us at appropriate times, even if it meant playing devil’s advocate. After all was said and done, we ended up making an offer on our number one choice, which, coincidentally, turned out to be a bit different than what we originally thought we wanted; another of Wendy’s talents.
Throughout the offer, acceptance, inspection, closing, etc. events, Wendy continued to be there every step of the way (sometimes even when we were not); ensuring things went smoothly. She was in constant contact with us while we were packing up our home in NC. Even now, she continues to check in with us to see how things are going, provide us information on the area, tips on where to go to get great pizza, restaurant deals, special events, etc.
We would have absolutely no qualms in recommending Wendy; and, in fact, would encourage anyone who was interested in the area to sign on with Wendy. We have no doubt that she would take care of them the same way she did us, regardless of their own particular needs and circumstances.
Professionalism, courtesy, adaptability, effectiveness, warmth, humor and friendliness; if this is what you’re looking for in an agent, “Just say Wen!"
Wednesday, October 19, 2011
We met Mike at our house a few days later. After touring our home and telling us there wasn’t much we’d have to do to prep it for sale other than to perhaps add some flowers to the front, we sat down to discuss the details. Mike had brought the typical numbers along with him and we had a very painful conversation regarding the best price point to list our house at so that it would sell and sell quickly. Unfortunately for us, the price point for our house meant that we were going to have to bring money to the table. Although we did not intend on going the short sale route, Mike should have brought up the possibility of a short sale. Much later in this process, a few weeks prior to closing, my husband contacted the bank to ask if they’d be willing to meet us half-way. The bank told my husband that, in order for that to even be a possibility, we’d have to scratch the contract we had with the buyers and, in essence, start all over again but this time with the bank being involved in agreeing to the price, agreeing to the offer, etc., etc. Obviously at that point we were not going to do this, but, it became apparent that Regan & Co. had not covered everything with us that they should have. If I had to hazard a guess, they likely would not have done business with us if we’d told them we intended to do a short sale.
Another thing that Regan & Co. stresses at the outset is that the home be properly staged. This is an issue for a lot of people because it sometimes means they have to put thousands of dollars into the home in repairs, paint, and temporary storage for overflow furniture, etc. Additionally, pets in the home are extremely problematic; Regan & Co. recommends they, and all signs of them, be removed for all showings. Going into this, we already knew our pets would pose an issue so we’d decided before we even met with Regan & Co. that we would not put the house on the market until we’d moved out. This made Regan & Co.’s job a lot easier. In fact, many of the things that Mike (and later his crew of home stagers recommended) we’d already decided to do on our own, such as power wash the outside of the house, clean all windows inside and out, have the carpets and house professionally cleaned once we’d moved out, etc. This goes a long way of saying that WE made THEIR job considerably easier.
At Regan's strong suggestion, we paid $450 to the stagers; for this we received a few (loaned) pictures on the walls and a couple of items on the counters and in the bathrooms. They also made use of an outside patio set we intended on leaving behind for our lawn maintenance man; bringing it inside into the sunroom. So, we paid them to use our things! We don’t believe the house even required staging since it was empty, it was sparkling clean, and the floors positively gleamed.
Back to the initial meeting. Encouraged by Mike’s opinion that, given the upgrades we’d made to the home and the excellent condition it was in that it would likely sell quickly, we decided to sign with Regan & Co. Although we had a figure in mind after that meeting, we didn’t settle on the final listing price because the house would be in “Coming Soon” mode for several months while we worked through the process of buying a house in Florida and moving out. What this meant was, there would be a sign in our yard but it would not be on MLS.
Regan & Co. processes their documents electronically. After digitally signing the listing agreement, my husband couldn’t get our copy to print out (after a period of time, the documents are no longer available online). This later became a problem when we saw a $395 fee to Regan & Co. on the closing statement for “Closing Assurance”. We were told it was in the agreement we signed (which we didn’t have to refer to). As of this writing, we still do not have a copy of the listing agreement.
From May-July, not much else happened; mostly because we were not yet ready to put the house on the market. We did meet/talk several times with Mike’s assistant Laura. Although Mike WAS our listing agent, he pretty much assigned all of the work associated with our listing to one or more of his employees. Unfortunately, these employees changed over the course of our involvement with Regan & Co., leading to several miscommunications.
In mid-July, we contacted Regan & Co. to discuss the final steps in getting our house on the market for mid-August. Mike came out to the house and told us that, in the two months since we initially spoke with him, the market in our area had suffered even more, and, consequently, he was recommending that we price the house $15,000 less than we’d originally been discussing. We’d been paying attention to what the homes in our neighborhood were doing so we were not totally surprised but still were incredibly disappointed and heartsick. After discussing several details, Mike left and, once again, we were in the hands of his assistant, Laura.
Over the next week or so, we talked to Laura numerous times; mostly regarding our concerns of how the property would be managed after we had left the state. For the most part, we heard “we won’t do that” or, “we can’t possibly be responsible for that”. Additionally, they were not happy that we had an alarm system; citing that a lot of agents won’t show a house if there is an alarm. I became sufficiently annoyed about this lack “care and feeding” on Regan & Co.’s part and the fact that it was taking several days to hear back from anyone regarding our questions. I sent a quite pointed email to Mike (whom, by the way, we hadn’t heard anything from other than a standard thank you note with (yet another) of his business card magnets).
After receiving the email, Mike came back out to the house for a few minutes (literally) to talk about our concerns. But, as with a lot of things to do with this transaction, we’d already decided on our own to turn off the alarm when we moved out, to have family and neighbors check on the house, etc. Mike’s primary concern at that point appeared to be that it was unfortunate we couldn’t have flowers out front because there wasn’t anyone available to water them.
We moved out Monday August 15th. That week was a whirlwind of activity that had previously been arranged between us, Regan & Co., and independent contractors. We’d been told the house would be on MLS by Friday August 19th; the weekend at the latest. We’d also been told that there would be a flyer placed in the house, along with copies of the MLS, for potential buyers to take away with them. Finally, we’d been told by Laura (who was now no longer with the company) that we’d have input into both and if there were things we wanted added or removed (in particular to the flyer), that could be done. When we finally saw the flyer, it had grammatical errors and it hardly did anything to highlight the features of the house. We recommended several changes to it and the MLS; some were made but others were not. The pictures were nice, at least.
The house officially went onto MLS on Wednesday, August 24th. Our first showing was Sunday August 28th. Early Monday morning August 29th, Mike called (the first time we’d heard from him in weeks) to tell us we’d received a full price offer but they were requesting we pay $2,000 of their closing costs. This is where things really started to fall apart. Obviously, we were very pleased to get an offer so quickly. However, we felt extremely pressured by Mike to accept this offer; he suggested we not risk irritating the buyers by pushing back on anything. Even though these were only the first people to see the house, it was very apparent he did not think we should hold out to see if any other offers might come in. He told us to review the offer and call him back. This was around 7:30 am.
When we checked our computer for the offer, we saw that we only had the first three pages. Neither of us felt comfortable agreeing to it until we’d seen the entire offer package. I called and left Mike a message to this effect. He called me back and left a message in essence saying it wasn’t all that important to see it but he ‘d get it to us, that he’d worked with this buyer’s agent before and he trusted her, and that we didn’t want to delay too long with accepting it because buyers were pretty fickle in this market.
My husband finally spoke with him (after reviewing the entire offer). He asked him why the due diligence period (when all appraisals, inspections and repairs had to be complete) was as late as a week prior to closing and requested this be shortened. Mike said 30 days was about normal, but, he’d see if he could get it pushed back a week (from October 10th to October 3rd; closing was set for October 17th) and he’d let us know. We’d also not seen proof of the buyer’s prequalification; he assured us the other agent had it and would fax it to him later that day. This phone call was around 9 or 9:30 that same morning. We told Mike to tell the other agent they had our verbal acceptance, even though, as it turns out, the buyers had given until 5:00 the NEXT DAY to respond.
From the point until closing was, if possible, even more of goat rope. Given how sloppy everything was handled, we’re actually surprised the house closed on time.
Mike assured my husband that any repair requests from the inspection would have to be things that were not functional. Instead, we received a long list of items, many of which were cosmetic and some bordered on the inane, indicating to us that Mike never even looked at it/discussed it with the buyer’s agent. Additionally, Mike did not follow up with us regarding the due diligence period. In fact, the last we ever heard from Mike (with the exception of a note with yet another of his business card magnets) was the evening of the day we received the offer. Regan & Co. never seems to have more than 15 listings and there are now at least five agents plus Mike. They don’t do any real marketing of their listings, choosing to work instead by smoozing other agents. So, we’re not entirely sure WHY Mike never had time to follow up with us/see how we were doing. His motto appears to be, “I’m never too busy for your referrals”. Yes, because he drops his existing customers like a ball of lead once they sign, so, he’s got all the time in the world for potential customers.
"I am never to busy for your referrals! However, I am too busy for YOU".
As closing drew near, we were asked for information that we’d already provided. We received forms that had to be signed in front of a notary and sent back on the THURSDAY before the Monday closing, which meant we had to pay almost $40 in FedX fees to ensure it got there in time (and then no one was around to accept delivery; we got a call from the closing coordinator, Jim Ellis, on Monday, as in closing day Monday, telling us it hadn’t been delivered. Luckily, it was later that morning).
In summary, the bottom line is this. We’d be hard pressed to recommend Regan & Co. It started out ok, but, in the end, it felt like the proverbial bait and switch situation. Plainly stated, the house sold itself; Regan & Co. had little to do with that. They gave almost zero consideration to how we were handling this difficult circumstance of both losing a considerable amount of money AND dealing with a real estate transaction from another state. We also believe that certain information was deliberately withheld and that we were pressured into accepting the first offer we received so that Regan & Co. could advertise that they sold our house in six days. After the offer was accepted to the point when we closed, it was just one thing after another that led us to be completely dissatisfied with Regan & Co. in general and Mike Regan in particular.
Initial meeting, although painful, was informative and productive. Decent data was provided to assist us in determining the appropriate price point.
The photographer did an excellent job with the pictures for the flyer/MLS.
The closing coordinator, Jim Ellis, was mostly helpful.
All possible options regarding listing/sale were not discussed/disclosed.
The stagers were a total waste of money; it should have been more than apparent they were not required in our situation.
Regan & Co. did not go over the listing agreement/all charges with us nor did they provide us a copy of the agreement once they found out we couldn’t print it.
There were ridiculous fees. $395 for “Closing Assurance” my foot! Given what happened later in the process, this is an oxymoron if I’ve ever seen one. WE should have been paid this as a mental health fee for all the headaches they caused us.
Negligible at best interaction with our agent Mike Regan; we were in essence delegated to his (ever changing) flunkies pretty much from the get-go.
No genuine concern for our concerns; we were made to feel as though we were being unreasonable.
Mike Regan was far more concerned about being able to slap a “Sold in Six Days” sign on our house than he was about our concerns and our best interests; in fact, after that sign was put up, we never heard from him again.
A sloppy, careless and slapdash approach to just about anything related to transactions, documents and follow-up.